Last updated: April 2026
This Privacy Policy describes how 3A Solutions S.R.L. (hereinafter "3A Solutions", "we", "us" or "our"), part of the Ciaurri Group, collects, uses and protects personal data when you visit our website or contact us through any of our channels.
We are committed to protecting your privacy in compliance with the EU General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 and applicable Italian data protection legislation.
1. Data Controller
The data controller responsible for your personal data is:
3A Solutions S.R.L.
Part of the Ciaurri Group
Rubano (Padova), Italy
Email: contact@3a-solutions.it
2. What Personal Data We Collect
- Contact data: name, surname, email address, company name
- Communication data: messages, enquiries and correspondence you send us
- Technical data: IP address, browser type, operating system, pages visited, time and date of visit, referring URLs (collected automatically via cookies and analytics tools)
- Usage data: information about how you use our website
3. How We Collect Your Data
- When you fill in and submit the contact form on our website
- When you send us an email directly
- Automatically through cookies and analytics tools when you browse our website
4. Legal Basis for Processing
- Consent (Art. 6(1)(a) GDPR): when you submit our contact form, or when you accept cookies
- Legitimate interest (Art. 6(1)(f) GDPR): for website analytics and security purposes
- Contractual necessity (Art. 6(1)(b) GDPR): when processing is necessary to respond to your enquiry or fulfil a business relationship
5. How We Use Your Data
- To respond to your enquiries and provide information about our services
- To manage business partnerships and commercial relationships
- To improve our website and user experience
- To comply with legal obligations
- To protect the security and integrity of our website
We do not sell, rent or trade your personal data to third parties for marketing purposes.
6. Data Sharing and Third Parties
- IT and hosting providers: companies that provide website hosting and technical infrastructure
- Analytics providers: such as Google Analytics (see cookie policy for details)
- Legal and compliance: if required by law, court order or regulatory authority
All third-party processors are bound by data processing agreements and are required to handle your data securely and in accordance with GDPR.
7. Data Retention
- Contact form data: up to 24 months from the date of submission, unless a business relationship is established
- Analytics data: up to 26 months (as set by Google Analytics default retention)
- Legal records: as required by applicable law (typically up to 10 years)
8. Your Rights Under GDPR
- Right of access: request a copy of the personal data we hold about you
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure: request deletion of your personal data
- Right to restriction: request that we limit the processing of your data
- Right to data portability: request your data in a structured, machine-readable format
- Right to object: object to processing based on legitimate interests
- Right to withdraw consent: withdraw consent at any time
To exercise any of these rights, contact us at contact@3a-solutions.it. We will respond within 30 days.
You also have the right to lodge a complaint with the Italian data protection authority: Garante per la Protezione dei Dati Personali — www.garanteprivacy.it
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Our website uses HTTPS encryption for all data transmission.
10. International Transfers
Some of our third-party service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
11. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
3A Solutions S.R.L.
Email: contact@3a-solutions.it
